Last Updated: 23 March 2026
1. Introduction
At Metatag Solution, we understand that circumstances may change, and clients may need to cancel services.
This Cancellation Policy outlines the terms under which cancellations are accepted and how they are handled.
By using our services, you agree to this policy.
2. Service Nature
Metatag Solution provides digital services, including:
- Website Development
- Mobile App Development
- Digital Marketing
- SEO Services
- Branding & Design
Since these services involve time, planning, and resource allocation, cancellation terms are strictly defined.
3. Cancellation Before Project Start
- Clients may request cancellation before the project has started
- If approved, a refund may be issued as per our Refund Policy
- Any payment gateway charges may be deducted
4. Cancellation After Project Start
- Once the project has started, cancellation requests may not be accepted
- If accepted under special circumstances:
- Charges will be applied based on work completed
- Remaining balance (if any) may be refunded at management discretion
5. Client Delay or Inactivity
If the client:
- Fails to provide required information
- Does not respond for an extended period (7–15 days)
Then:
- The project may be put on hold or marked as cancelled
- No refund will be applicable
6. Cancellation by Metatag Solution
We reserve the right to cancel services if:
- Client violates terms or policies
- Required information is not provided
- Misuse or unethical requests are detected
- Payments are not completed as agreed
In such cases:
- Work completed will be billed
- Remaining amount (if applicable) may be refunded
7. Refund Relation
- All cancellations are subject to our Refund Policy
- Advance payments are generally non-refundable
8. How to Request Cancellation
To request cancellation, contact us with:
- Full Name
- Service Details
- Reason for Cancellation
📧 Email: hello@metatagsolution.com
Our team will respond within 2–5 business days.
9. Processing Time
- Approved cancellations will be processed within 5–7 business days
- Any applicable refund will follow the standard refund timeline
10. Changes to Cancellation Policy
We may update this policy at any time.
Updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions, contact us:
Metatag Solution
📍 Address: Shitala Bhavan, Shiv Nagar, Near Yadav Dharamakata, Birla Nagar, Gwalior, Madhya Pradesh – 474004, India
📧 Email: hello@metatagsolution.com
📞 Phone: +91 84352 15958
12. Acceptance
By purchasing our services, you confirm that you have read and agreed to this Cancellation Policy.